Pricing
Every plan answers only from published knowledge with the source, and passes requests and other questions to your team. Professional adds reports and full branding. Try it on your own site with Free.
For trying Kuuba on your own website.
£0per month
Create an accountIncludes:
For a single firm website getting started.
£35per month
Create an accountEverything in Free, and:
For firms that want more insight and control.
£125per month
Create an accountEverything in Starter, and:
For groups and partners managing more than one website.
From£299per month
Contact salesEverything in Professional, and:
Kuuba is for businesses only. Prices are per business account.
Prices in GBP, excluding VAT. We will always tell you before anything changes for you.
On every plan, including Free
Every plan replies only from what your firm publishes, shows a source and passes requests to your team. Plans differ in allowances and features, never in these rules.
Create an accountReplies come only from what you have published, in your words.
Visitors see the entry each reply came from.
Bookings, requests and other questions reach your team as a clear enquiry.
Flag, fix, preview, publish, re-check.
Each entry keeps its versions, and each reply is recorded.
Visitors are told they are talking to your AI assistant.
Detail
| Feature | Free | Starter | Professional | Multi-site and partners |
|---|---|---|---|---|
| Usage | ||||
| Conversations a month | 50 | 500 | 2,000 | Custom |
| Published entries | 25 | 250 | 1,000 | Custom |
| Team seats | 1 | 3 | 10 | Custom |
| Websites | One | One | One | More than one |
| Replies and enquiries | ||||
| Replies only from what you publish, in your words | Included | Included | Included | Included |
| A source on every reply | Included | Included | Included | Included |
| Requests and other questions sent to your team | Included | Included | Included | Included |
| Enquiries by email | Included | Included | Included | Included |
| Topics left to your team, with defaults you can edit | Included | Included | Included | Included |
| Enquiries sent to the tools your team already uses | Not included | Included | Included | Included |
| A clear AI disclosure for visitors | Included | Included | Included | Included |
| Corrections and records | ||||
| Corrections: flag, fix, preview, publish, re-check | Included | Included | Included | Included |
| Version history and a full record of every reply | Included | Included | Included | Included |
| Dashboard for knowledge, conversations and enquiries | Included | Included | Included | Included |
| Reports on what was replied to and what went to your team | Not included | Not included | Included | Included |
| Branding | ||||
| Name, logo, welcome message and suggested questions | Included | Included | Included | Included |
| Full branding controls, including brand colours | Not included | Not included | Included | Included |
| Kuuba badge | Shown | Shown | Removable | Removable |
| Help and terms | ||||
| Help from our team | Guides | Priority email | Named contact | |
| Help getting set up | Optional | Optional | Optional | Included |
| Terms agreed with your group | Not included | Not included | Not included | Included |
A conversation is one visitor's chat with your assistant, however many questions they ask in it. Opening the chat and asking several follow-ups in the same thread still counts as one conversation.
Plans include a monthly conversation allowance. We let you know as you get close to the limit, and you can move to a larger plan at any time. See Pricing for what each plan includes.
We let you know as you get close. Your assistant keeps handing questions to your team as enquiries rather than making up replies to stay within a cap, and you can move to a larger plan at any time.
Enquiries handed to your team are not charged one by one. Contact sales if you want help sizing a plan for the volume your site sees.
Free is a way to try your assistant on your own website, with no payment details needed. It shows a Kuuba badge and has a lower monthly allowance. When you are ready to go live for real, Starter or Professional gives it room to grow.
Free still replies only from firm-approved published knowledge, shows a source on every reply, and passes requests and other questions to your team. Those rules are never an upgrade. See Pricing.
Not without notice. We will always tell you before anything changes for your plan, so you are not surprised on a renewal or invoice.
Prices on the site are in pounds sterling, excluding VAT. We will always tell you the total before you pay. See Pricing or contact sales if you have a question about your plan.
No. Enquiries handed to your team are not charged one by one. They are part of how Kuuba works on every plan: when a question needs a person, your team gets a clear enquiry.
Plans differ in monthly conversation allowances and features, not in a per-enquiry fee. Contact sales if you want help sizing a plan for the volume your site sees.
Yes. You can move between plans as your needs change. Contact sales and we will explain the terms for your plan, including how a change or cancellation works for your billing period.
Moving up gives you more allowance and features. The rules about published knowledge, sources, and handovers stay the same on every plan. See Pricing.
Yes. We can help prepare and review your first entries and add the snippet. A one-off setup fee may apply, and we agree it before you start. Contact sales to arrange a guided start.
Many firms set up on their own in an afternoon: create an account, publish a few entries, and paste the snippet. Help is there if you want a hand with knowledge packs, branding, or connections into Slack and your inbox.
Prices are in pounds sterling. The amounts on Pricing are the plan prices we publish for Starter, Professional, and Multi-site.
If you need a conversation about invoicing for your firm, contact sales and we will walk through what we can support.
Prices are shown excluding VAT. We will always tell you the total before you pay, so you see the plan price and any VAT that applies to your firm.
The same notice rule applies if anything about pricing changes for your plan. See Pricing or contact sales.
Every plan replies only from what your firm publishes, shows a source on every reply, and passes requests and other questions to your team. Flag, fix, preview, publish, and re-check are included too. Those rules are never an upgrade.
Plans differ in allowances and features such as reports, full branding, and which connections are included. See Pricing for a full comparison.
Tell us about your firm and the questions your site gets, and we will suggest one.
