Integrations
Works with the tools your team already uses
Enquiries reach Slack, Teams or your inbox. Meetings land in your calendar. The widget goes on any website with one snippet, so there is no new inbox to watch.
Where enquiries go
Every enquiry reaches the person who can answer it
Each one carries the question, the conversation so far and the visitor's permission to be contacted. It also waits in your Kuuba dashboard.
- Posted to the channel you choose. Anyone can open it in Kuuba or mark it handled from the message.
- The same clear enquiry card, posted to the Teams channel your team already keeps open.
- A tidy email to the address you pick. Reply from your own inbox and the visitor hears from you directly.
- A short alert on the phone of whoever is on duty, with a link to the full enquiry in Kuuba.
- A new contact in HubSpot, or a ticket in Zendesk or Freshdesk, with the conversation attached.
KuubaAPP10:42
New enquiry from your website
- Visitor
- Jo Adams
- Question
- Can you help with my first self-assessment return?
- Best contact
- jo.adams@example.com
- Permission to reply
- Yes
- Conversation so far
- Jo: Can you help with my first self-assessment return?Rowan: I can pass that to the team. What is the best way to reach you?
Open in KuubaMark handled
Where meetings get booked
Free times from your own calendar
When a visitor asks for a call, your assistant offers only times that are free and books the one they pick.
Booked in the chat, kept in your calendar
The booking appears straight away with the visitor's name and the conversation so far. Move or cancel it in your calendar as usual.
- Google Calendar
- Outlook Calendar
- Calendly
Where the widget lives
Works with the website you already have
One short snippet, pasted once. Nothing to install, and nothing to update when Kuuba improves.
- WordPressWorks withPaste the snippet into your theme footer, or a header and footer tool.
- SquarespaceWorks withGo to Settings, then Code Injection, and paste it in the footer box.
- WixWorks withAdd it as custom code in your site settings, set to load on all pages.
- WebflowWorks withPaste it into Footer code in your project settings, then publish.
- ShopifyWorks withEdit your theme code and paste it just before the closing body tag.
- Any HTML siteWorks withPaste it once before the closing body tag, or send it to your web person.
All integrations
Everything Kuuba works with
Connect as many as you like. Every enquiry stays in your Kuuba dashboard either way.
- SlackTeam chatEnquiries posted to the channel you choose, ready for someone to pick up.
- Microsoft TeamsTeam chatEnquiries posted to a Teams channel, with the conversation so far.
- GmailEmailEnquiries sent to your Gmail inbox, ready to answer with Reply.
- OutlookEmailEnquiries sent to your Outlook inbox, ready to answer with Reply.
- WhatsAppPhoneA short alert to whoever is on duty, with a link to the enquiry.
- SMSPhoneA text alert for team members who are away from a desk all day.
- Google CalendarCalendarFree slots offered in the chat and booked into your calendar.
- Outlook CalendarCalendarFree slots from Outlook or Microsoft 365, booked without emails.
- CalendlyCalendarYour Calendly event types offered as times the visitor can pick.
- HubSpotCRM and helpdeskEach enquiry becomes a contact, with the conversation attached.
- ZendeskCRM and helpdeskEach enquiry opens a ticket, with the conversation attached.
- FreshdeskCRM and helpdeskEach enquiry opens a ticket, with the conversation attached.
- NotionKnowledgeNotion pages come in as drafts for you to check and publish.
- WordPressWebsiteWorks with WordPress. Paste the snippet once and go live.
- SquarespaceWebsiteWorks with Squarespace. Add the snippet in Code Injection.
- WixWebsiteWorks with Wix. Add the snippet as custom code on every page.
- WebflowWebsiteWorks with Webflow. Paste the snippet in your footer code.
- ShopifyWebsiteWorks with Shopify. Add the snippet to your theme in a minute.
Your data
Only what your team needs, only where you send it
An enquiry carries the visitor's question, the conversation so far and their permission to be contacted. It goes only to the tools you connect.
- Every enquiry also waits in your Kuuba dashboard
- Nothing goes to a tool you have not connected
- Disconnect any tool from Integrations in your dashboard
Questions about integrations
Your AI assistant can send enquiries to your Gmail or Outlook inbox, by SMS, and by WhatsApp. It can post to a Slack or Microsoft Teams channel you choose. It can create a contact in HubSpot, or open a ticket in Zendesk or Freshdesk. See Integrations for the full list.
Google Calendar, Outlook Calendar and Calendly let your assistant book a meeting when a visitor asks for one, and help your team book follow-up calls. What each plan includes is listed on Pricing. Every enquiry is still kept in Kuuba even when it is also sent into the tools you already use.
No. Every enquiry waits in your Kuuba dashboard whether or not you connect anything. Slack is one of several places an enquiry can also go, alongside Microsoft Teams, your Gmail or Outlook inbox, SMS, WhatsApp, HubSpot, Zendesk and Freshdesk.
Most small firms start with email, because everyone already checks it, and add Slack or Teams later if the team lives there. See Integrations for how each one works.
Yes. You can send the same enquiry to a Slack or Teams channel and to an inbox at the same time, or add a text alert for whoever is on duty. Each copy carries the visitor's question, the conversation so far and their permission to be contacted.
The enquiry also stays in your Kuuba dashboard, so when someone marks it handled there, everyone can see it has been picked up.
Google Calendar, Outlook Calendar (including Microsoft 365) and Calendly. Your assistant only offers times that are free in the calendar you connect, and the booking appears there straight away with the visitor's name and the conversation so far.
You choose which calendar or event type it books into and how long a first meeting lasts. Your team can still move or cancel a booking in the calendar as usual.
No. Kuuba works with all of them through one short snippet that you paste once, usually in the footer or custom code settings. There is nothing extra to install or keep updated.
If someone else looks after your website, you can send them the snippet from your dashboard. See Embed for the steps on each platform.
No. Every enquiry waits in your Kuuba dashboard whether or not you connect anything. Connecting a tool means the same enquiry also reaches the place your team already checks, such as Slack, your inbox, or your help desk.
Firms often start with the dashboard alone and add a channel later so the handoff feels like part of how they already work. See Pricing for what each plan includes and which connections are available on Starter and Professional.
Upload documents or connect Notion and your help centre. Everything arrives as a draft for you to review. You edit it in your own words and publish only what you are happy with.
Nothing from an upload or a connected source reaches visitors until someone on your team publishes it. The assistant does not make up answers from unpublished material.
Yes. Every enquiry arrives in the same list in your dashboard, where anyone with access can open it, reply in their own words, and mark it handled. You do not need to route each enquiry to a named person up front.
If you also send enquiries into Slack, email, or a help desk, the people who already watch those channels can pick them up there. The copy in Kuuba stays available either way.
Only your firm, and only after the visitor agrees to be contacted. Contact details are collected as part of an enquiry handoff, not scraped from the chat without permission.
Each firm's records are kept separate from other firms on Kuuba. Visitor contact details are not shared across customers, and they are not used to answer questions for another firm's site. When an enquiry is sent into Slack, your inbox, or another connected tool, it still belongs to your firm alone.
Connect the tools your team already uses
Create an account and send your first enquiry to Slack, Teams or your inbox.