Industries

For any firm whose clients ask before they book

Your AI assistant can start from a knowledge pack for your kind of firm. Edit it in your own words and publish. Replies come only from approved, published knowledge, and anything personal goes to your team.

Three colleagues smiling together in a bright office

Knowledge packs

Start from a pack for your kind of firm

Each pack covers the everyday questions your clients ask, as draft entries for you to check, edit and publish.

Something else? If your clients ask the same questions before they get in touch, Kuuba fits. Tell us about your firm

Everyday questions

What visitors ask, and how Kuuba replies

Pick an industry. Replies quote your published entry and show the source. Anything personal goes to your team.

A smiling accountant holding folders and a calculator
Visitors ask
  • What do you charge for a tax return?
  • How does switching accountants work?
  • What should I bring to a first meeting?

On your website

What should I bring to a first meeting?

Please bring your last tax return, any recent letters from HMRC and your bank statements for the year.

Source: First meeting checklist

Can I claim my home office as an expense?

That depends on your own circumstances, so it is one for the team. Would you like me to pass your question to the team?

Pass me to the team

Handed to your team: Tax advice and quotes for someone's own situation.

How packs work

Your firm's words, from day one

1

Start from your pack

Draft entries for the everyday questions firms like yours hear: fees, process, opening hours and what to bring.

2

Make it yours

Check each entry, put it in your own words and add your real fees and details. Remove anything that does not apply.

3

Publish when you are ready

Nothing reaches visitors until you publish it. Add your own entries at any time as new questions come in.

Every firm also starts with two topics left to your team: quotes for someone's own situation, and advice about their own case. Add your own at any time.

Good fit

A good fit if

  • Your website gets the same factual questions every week
  • You can publish clearly how your firm works
  • You would rather it handed a question over than improvised
  • A small team picks up enquiries

Not the right fit

Probably not a fit if

  • You want an assistant that will talk about anything
  • You need a full help desk or ticketing suite
  • You want it to give advice as if it were one of your professionals

Bring ten real questions from your site

Create an account and try them on your own entries, or contact sales and we will go through them with you.